Shipping policy

Please read carefully all the points and acknowledge.

Thank you for choosing Defleuristes. By placing an order with us, you agree to the following terms and conditions:

1. Delivery and Tracking Disclaimer: Once your order has been dispatched, please follow these steps to ensure smooth delivery: 
2.  Track your order on the courier service's website. 
3.  Please note that we rely on third-party courier services for delivery and do not have control over their timelines or ope•ations.
4. Important: - We are not responsible for delays or issues caused by the courier service. -
5. No claims or refunds will be entertained for delays attributed to the courier service. - If you encounter any issues, please contact the courier service's help line directly. -
6. In some cases, doorstep delivery may not be available, and you may need to collect your order from the courie• service's local office. -
7. It is the customer's responsibility to track their order from dispatch to delivery and ensure timely receipt. By placing an order, you acknowledge and agree to these terms."