Shipping policy

DELIVERY TIMES

Standard Delivery takes 7-8 working days all over Pakistan, counted from when your order is confirmed (Rs 1,000 advance received).

Custom colour-matched pieces can take a few extra days. We confirm the date with you on WhatsApp before we start.

ORDERING FOR A WEDDING OR EVENT

Please order as early as you can, ideally a week before your event, especially if you want custom colours.

Tell us your event date at checkout and we will confirm it before we begin your order. If we cannot comfortably meet your date, we will tell you before dispatch and refund your advance in full. We would rather turn an order away than let it arrive after your function.

DELIVERY CHARGES

Standard delivery Rs 350, free on orders of Rs 7,500 or more.
Express delivery Rs 750 - dispatched first, for close event dates. Available on advance-paid orders.

FRESH FLOWERS

Fresh flowers are delivered in Lahore by bike on your event date (the fare depends on your area), and to nearby Punjab cities by bus service (we confirm the fare with you on WhatsApp). Please book at least 7 days before your event. You can book from anywhere in the world – families abroad order online and we deliver to their address in Lahore or nearby Punjab cities.

Fresh flower orders need a minimum 50% advance to book your date; the rest is paid before dispatch. Cash on Delivery is not available for fresh flowers.

TRACKING

You receive a tracking number by SMS and email as soon as your parcel is dispatched. Once it is with the courier, their timelines are outside our direct control - but you are not on your own. Message us on WhatsApp and we will chase the courier ourselves and keep you updated until it arrives.

IF DELIVERY IS MISSED

The courier will attempt delivery, then hold your parcel at their nearest office. In a small number of remote areas doorstep delivery is not available. If that applies to your address, we will message you with collection details in advance so it is never a surprise.

INTERNATIONAL ORDERS

We ship artificial floral jewellery and wedding essentials worldwide. Delivery times vary by destination. Any customs duties or import taxes are payable by the recipient.

Fresh flowers are not shipped abroad, but they can be booked from anywhere in the world for delivery in Lahore or nearby Punjab cities.